Frequently Asked Questions
Do you support Magento 2.0?
Yes, we can connect to Magento 1.6 – 2.0 (and later). With ecomdash, you can sync inventory and orders for all versions. However, our listing tool is not compatible for versions 2.0 and later, at this time.
Do you offer any development support for Magento?
No, any development for your Magento store will need to be completed by an outside developer or another 3rd party.
Can I list new variant products to Magento?
No, not at this time. We support listing variations for the following channels: eBay, Etsy, Walmart, Shopify, and Jet. We can still sync stock levels with variations, just not list new products.
How often do you scan my Magento store for new sales?
We scan all your sales channel integrations as often as every 5 minutes to look for new sales.
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