Order Management System
Our ecommerce order management software allows you to sit back and relax, knowing that all aspects of order fulfillment and inventory are automated and under control. Ecomdash helps you handle everything from sales order management to feed management and fulfillment in one easy-to-use software system. Best of all, you’ll save hours of time (and money) with ecommerce automation tools that are designed to help you run your business more efficiently.
Online Order Management Tools
One system to seamlessly handle ecommerce orders from purchase to shipment.
Managing sales orders should be seamless. When a purchase is made, ecomdash consolidates all order information into a single dashboard. Our system checks for orders as often as every five minutes, so you don’t need to login to multiple sales channels individually. Your orders are automatically routed for fulfillment, whether that’s to Amazon FBA, a dropshipper, third-party fulfillment service, or your own warehouse. Ecomdash also connects customer order information with accounting and ERP systems. To prevent overselling, our order management solution also recognizes pending orders and updates stock quantities accordingly.
Transferring inventory and feed data should be quick and easy. Our automated feed management system makes communication with supplier feeds, 3rd party logistics centers, and non-integrated marketplaces simple. Ecomdash inventory and order feeds can be transferred through FTP or HTTP files in a CSV or TXT format, and via email with a CSV attachment. With our open ecommerce API, your developer(s) can build feeds in and out of ecomdash to accomplish a host of new tasks custom-built for your retail business.
Shipping & Fulfillment
Shipping should be a fast and painless process. With ecomdash you’ll save time on shipping and fulfillment, helping you keep your customers happy, and improving feedback scores. Our order management software automatically consolidates all customer order information for quick fulfillment. Ecomdash’s shipping tool let’s you automatically create labels, pick lists, and customized packing slips. Once a package is shipped, ecomdash alerts the sales platform where the sale occurred and creates a tracking number. Are your orders dropshipped? We will automatically import order information from your shopping cart or marketplace and communicate it to your dropshippers and suppliers. If your dropshipper is sold out of an item, we’ll automatically route the sale to its next prioritized fulfillment provider.
Miri of Fashion2Love, a popular women’s boutique, used to spend hours each day logging in to sales channels individually to manually check for orders. Miri would spend half of her entire day checking for orders, hoping to catch and process them in time in order to prevent overselling. It was time consuming and frustrating, not to mention risky. Even when she was just beginning and had only 30 orders a day on her 400-500 items, it was too much work. It prohibited her from growing, and she was barely able to keep up with a lower order volume.
Miri tried a competitor’s ecommerce order management tool – but she described it as “buggy,” and was paying roughly $800 a month.
Miri switched to ecomdash, and now she can rest assured that her inventory quantities and order processes are synced in real time, without her having to manually record anything. All of her customer’s order information is sent to ecomdash directly, where she can complete the shipping and fulfillment process in just a few clicks. Miri saves an estimated $550/month since switching to ecomdash, and she enjoys all the same inventory features of her last software, in addition to our more advanced order functions.
By enlisting our robust inventory and order management software, Miri has been able to grow her business successfully, while maintaining total control of operations.