Order Tracking

How Easy is Ecomdash? How to Begin Order Tracking and Syncing

Order TrackingEcomdash’s order tracking software is a powerful ally to an ecommerce business. The monetary benefits are immediate. Automated fulfillment greatly reduces costly human errors that lead to returns, refunds, and cancelled orders. The speedy delivery and better feedback ratings you get from your customers will make a noticeable dent in your cart abandonment and bounce rate. All of that means more sales and higher profits. With ecomdash, you get the added benefit of knowing you’re working with real people who are passionate about ecommerce. Our support staff is 100% US-based in our office in Charlotte, NC. The added cherry: we boast more competitive prices than similar solutions.

Let’s make this choice even easier for you. We’re going to walk you through setting up basic order tracking with ecomdash, our most popular functionality. We could sit here all day and rundown ecomdash’s purchase order management tool, our suite of integrations, our dropship management tool, or any of our other amazing functions, but if you’re just interested right now in syncing SKUs, this guide is for you.

Syncin’ ain’t easy, but with ecomdash it is.

#1 Download a Free Trial

We want you to have plenty of time to see the full value of ecomdash. That’s why we offer a 15-day free trial. There’s no credit card required to sign up, so you don’t have to worry about remembering to cancel or seeing a surprise charge on your card.

The moment you begin your free trial, you are welcome to use every single feature of ecomdash. Our customer support staff is excited to show you how much easier your business will run (and how much more money you will make) with ecomdash managing your order tracking needs.

The best time to sign up for a trial? It’s today. The sooner you get started in ecomdash, the sooner you can start saving money, reducing errors, and increasing profits. We know that the pressure of taking hundreds or even thousands of listings and integrating them to a new system could seem intimidating, but don’t let that stop you. Every day you wait to start is a day that you throw money down the drain.

Note: Ecomdash is easy to set up even with thousands of listings, but if you’re pressed for time, let us take this setup stuff off your plate. Our customer success team offers an onboarding package that even includes creating listings for a small extra fee. Give us a ring. We’ll be happy to help you out with your order tracking needs and much more.

#2 Create a New Product

Welcome to your ecomdash dashboard. Get used to this area. It’s the new home of all your order tracking needs. Say goodbye to having to log into five or six different websites repeatedly all day. Ecomdash is now the master of your inventory.

The first thing we need to do is create our product. Look to the left of your dashboard and you’ll see eight tabs to choose from as well as a home tab to take you back to the dashboard. Click “Inventory” to open the dropdown menu. Then, click “Add New Product” from the Quick Links” section.


This will take you to the Product Details page.

The store I’m opening today is a dog collar emporium. My first product will be an awesome sky blue collar with a gold buckle. This section seems straightforward, and it is, but here’s how to use it to make ecomdash work best for your order tracking.

  1. Make the Product Name exactly what you’d want it to be in listings. This saves time later when you’re pushing your listings to channels.
  2. Use the same SKU (stock keeping unit) in ecomdash as you use on your sales channels. If you haven’t yet listed products to a channel and you’re planning to use our listing tool to do so, make sure you use some type of logical system in creating your SKU number. My system here is simple: I gave this item the SKU number of 0000001 because it is the first product I’m listing.
  3. Check yes to Auto Sync. This is our bread and butter. We’ll automatically update your inventory from your multichannel sales to reduce stock outs, oversells, and other expensive hiccups.
  4. Check the Variation box to list a parent and/or child SKU for your records. Ecomdash doesn’t list variations today, so each of your variations will need to exist as a separate product in ecomdash. However, setting child and parent SKUs are good practices for your own record keeping. When we add variation listing, we’ll be able to use this info to set up your variations.
  5. Quantity On Hand refers to the total amount of the product you have. Entering a Reorder Level will set up “low inventory alerts.” If your stock drops to that number, we’ll let you know so you can create a purchase order from directly within ecomdash. The Reserve Level refers to a quantity on hold that we won’t list to your channels. Lastly, the Target Inventory Level is for your records. It’s your ideal stock quantity you’d like to keep of this product.

Press “Next” and your product is officially created. Now, let’s go deeper into order tracking.

#3 Edit Details, Descriptions, and Image

Check the top right hand corner to find the next couple of tabs you can use. The Details tab includes a great deal of important information. We’ve got four sections here.

  1. Supplier Information
  2. Shipping Information
  3. Manufacturer Information
  4. Tagging

Click the blue button labeled “Add New Supplier,” an important step for anyone who is not selling handmade or homemade products. Order routing is a huge part of order tracking. Ecomdash will take your orders from your channels and automatically route them to your supplier, saving a ton of time and making your fulfillment process lightning fast. If you’re using dropshipping as your main fulfillment method, this makes the backend of your business almost entirely hands-offs. If you’re not dropshipping, then this allows you to seamlessly create and communicate purchase orders within ecomdash. Enter your supplier’s name, link, and your account number, as well as their contact info.

Another great tip for this page is to add tags to your item. Click the blue button labeled “Add Tag” at the bottom right of the page to better organize your inventory. This will make it way easier to find your products later. Ecomdash is all about scalability, and keeping your products organized from the beginning will ensure that your business runs just as smoothly at 10,000 listings as it did when you had 10.

This is also a good place to add your warehouse priorities. Ecomdash supports multi-warehouse inventory management. This will allow you to prioritize which warehouse receives the order for this product. You can even prioritize warehouses so that if one warehouse is out of stock, ecomdash will automatically forward the order to your next warehouse.

In the next few tabs, you can add custom attributes, enter global listing attributes, and upload images by file or by URL.

Check back in the future for a more detailed overview of our new product page, but for now, let’s jump over to creating your listing.

#4 Create Your Listing

Head back to the inventory management page. There’s a couple of different ways to find the product you just created. By default, the products are organized by SKU. That made my dog collar #0000001 pretty easy to find, but we can’t all be that lucky. Click “New Products” to sort by the newest products, and the product you just created will jump to the top. Remember those tags you added to the product earlier? Select the appropriate tag from the pulldown bar to bring up your new product.

Once you find your product, select the empty box to the left of the row. Hover over the blue button in the top bar labeled “Create Draft” and choose which channel you want to list to. This sends your product to the “Draft Listings” section. You’ll see a little pop up in the top right hand corner to confirm each of your draft listings.

The Draft Listings screen is a place to push your listings to various sales channels. To navigate to this screen, click the “Listings” tab on the left column and click “Listing Management” to view the dropdown menu, then click “Draft Listings”. Here you’ll see all the listings you’ve created that have yet to be pushed to a channel.

Check the blank box to the left of the listing and click the blue button labeled “Publish Selected” to list your product to the sales channel. This uses the global attributes we entered earlier on the product details page. All the marketplaces and shopping carts have different requirements, so the global attributes may not be enough for the channel you’re pushing to. You’ll receive a helpful message in our system informing you what attributes you need to add to the product to list it to the channel. You can also click the blue button labeled “Validate Listings” to pre-check whether the listing is ready for the channel.

And Voila! Your Product is Listed.

Congrats. Ecomdash is already working behind the scenes for you. Product tracking with ecomdash is easy, fast, and profit-driving. Remember if you have any questions during the setup process, our team is available by phone, email, or live chat by clicking the blue box in the bottom right of the screen.

Happy selling!
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About the Author

Dion Beary

Dion Beary writes about ecommerce, television, and sci-fi movies. His passions are Twitter, casseroles, and 00's rap. He uses his job as a content creator for ecomdash to prop up his addiction to Chuck Taylors and Vans.

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