Find Your Price
How many sales orders do you have a month? Choose from the dropdown below to find your cost. i
Over 10k Orders?
If you sell more than 10,000 sales orders in a month, reach out to learn more about our enterprise options.
Seriously, no confusing pricing charts – all features included for any tier.
Free Customer Support
Let us help you every step of the way. Enjoy free support via phone, email, and live chat.
Assign 8 different role permissions to an unlimited number of employees for better access control and work distribution.
No Hidden Fees
Avoid mandatory setup fees, revenue sharing, and per transaction fees. We have no hidden fees.
“I would recommend ecomdash to anyone needing full transparency of their inventory and/or wanting to sync inventory and shipping between multiple online sales channels.”
Justin, Transport Diesel
Frequently Asked Questions
What counts as a Sales Order?
Ecomdash counts any incoming sale – from any of your integrated sales channels – as a Sales Order. This also includes any orders uploaded manually or created directly in ecomdash.
How does the annual plan work?
Say you average 90 orders/month. You need our smallest package of 1200 orders (100 orders/month x 12 months), available for 1 year. We send 3 emails as you approach the 1200 order limit. Prior to auto-renewing, you can choose to stay at 1200 orders, a different annual plan (i.e. more orders), or a monthly plan.
How much do the annual plans cost?
We offer packages that coincide with the monthly sales order total. Here is a scenario: $60 (monthly cost of 0-100 orders) x 12 months = $720 + a 20% discount (on all annual packages) = $576. Your total cost would be $576 and includes 1200 orders to use in 1 year. This cost will be due upfront.
Are there any setup fees?
Basic setup is 100% free and is offered to all of our new customers. This free onboarding session will help kickoff your ecomdash account and set you up for success. If you’re interested, we also offer other advanced onboarding options.
Do I have to sign a contract?
You don’t, if you choose our month-to-month plan. We doubt you’ll want to leave, but if you do, you can cancel anytime.
Can I get help setting up my account?
Absolutely. Each customer automatically gets a free one-hour onboarding session where we coach you on all the basic setup needs. We also offer other professional services such as advanced onboarding packages and one-on-one training.
Will I get access to all the same features during my 15-day free trial?
Yes. The only difference is that a trial account has quantity limitations. Trial users can only create 100 listings, upload up to 500 sales orders, and turn on auto-sync for 500 products. With those 500 products, trial users get up to 10,000 total syncs. For more information, click here.
What if I have an unexpected spike in sales orders or a slow month?
If you have an unexpected spike in sales, your price will automatically adjust to the higher tier in order to prevent disruption of service. If you're having a slow month, you can manually adjust it back to the previous tier.
Why is the first month $60, even if my sales orders for this month places me in a higher price tier?
Every customer, regardless of monthly sales orders, pays just $60 on their first invoice. This will serve as your last month’s payment with us (but we hope you stay with us forever!).
Do I need to upgrade to a higher tier if I know I’m approaching a very busy month?
Nope! To prevent disruption of service, our system will automatically adjust your account to the next pricing tier once you've used all your allotted sales orders. You can always manually adjust it back when you approach your slower season.
Do I get the same quality of support, regardless of how much I pay each month?
Yes! Please enjoy our free support services, including phone, email and live chat.
If I change my mind, do you accept refunds?
If you find that ecomdash doesn’t meet your needs in the first 30 days, we will refund your first month’s bill.
How do I get my free Pitney Bowes account?
Once you sign up as an ecomdash customer, navigate to Administration > Shipper Setup > Shippers and click the banner to get your free Pitney Bowes account. The account is only valid for active ecomdash customers.
Do you offer annual billing discounts?
We offer a 20% discount with our annual billing plan.
Do you have special rates for nonprofits?
Yes, we do offer special rates for nonprofits. See our requirements to see if you are eligible for these rates.
How many integrations can I have?
We offer unlimited integrations for all tiers. You can have multiple storefronts and marketplaces such as 3 Shopify stores and 2 Amazon accounts.
Ready to give us a try? Sign up today for your FREE trial!