Regardless of the time of year, many sellers know firsthand what the number one cause of poor buyer feedback is – shipping. Amazon reports that issues with order fulfillment are one of the most common reason a buyer will lament their bad experience in the feedback form. On the other end of the spectrum, excellent shipping and fulfillment practices often result in positive buyer feedback, which can improve sales. Likewise, a solid shipping strategy helps businesses steward repeat customers. Since the holidays are quickly approaching and order volume is expected to rise in conjunction with holiday sales, now is the time for sellers to implement a shipping and fulfillment plan. Here are 3 ways ecomdash can simplify ecommerce holiday shipping – both now and throughout the New Year.
1. Standardized orders, straight to you.
The ecomdash order management and inventory control software is able to search your marketplaces, websites and offline stores, recognize a completed or pending order, and send the order information to you in near real time. All orders come in a standard format, regardless of what sales channel they originated from. For this ecomdash customer, the standardization of order information is perhaps the best feature of our entire system. With all necessary information available for you in one, central location, you don’t have to scramble to find and organize orders.
2. Fast fulfillment.
Ecomdash shipping management allows users to create pick lists, packing slips and shipping labels in bulk, all from within the tool. This significantly speeds up fulfillment, and makes it easy for you and your employees to get items out the door. This toy retailer shared with us that ecomdash has enabled them to speed up their shipping process by more than 50%. Before, they had to train their seasonal employees how to carry out shipping and fulfillment. Now, employees need to use one central system, and ecomdash produces the information they need. If you really want to steward repeat customers and create brand awareness, you can create custom packing slips within ecomdash. This is a great tool to communicate with customers, let them know they can reach out with any questions, and encourage them to shop from you again.
3. Integrates with your favorite carriers.
Ecomdash has offered integrations with Endicia and Stamps.com for customers who ship products via the USPS. To better serve our customers, we now also offer shipping integrations with FedEx, UPS, DHL Express and Aftership. Instead of going to each site individually, you can now fulfill your orders – with any of these shipping carriers – from inside of ecomdash.
Holiday shipping doesn’t have to give you nightmares. Ecomdash can speed up and simplify the shipping and fulfillment process, so that you can increase sales without the stress.
Want to try it for yourself? Get our free 15 day trial here.